Chargeback Management & Prevention

Card brands started rolling out cards with EMV chips in late 2015 in the United States.

What is Chargeback Arbitration?

Everything You Need to Know About Chargeback Ratios

Understanding EMV Liability Shift

Understanding the Mastercard Chargeback Resolution Process

What Businesses Need to Know about MasterCard Reason Codes

In commerce, presentment refers to furnishing a bill, note, or other document as for acceptance or payment.

Visa changed the dispute process for chargebacks in 2017, due to the high volume of chargebacks they encounter.

Visa reason codes are a string of numbers assigned to different explanations for chargebacks.

Usually, when a merchant account is terminated, the merchant’s name and business is listed on MATCH—Member Alert to Control High Risk.

Chargebacks can not only eat into your profits, they can also throw suspicion onto your reputation with your payment processor.

When a bank or credit card company contacts a merchant to inquire about a transaction, this action is called a retrieval request, or sometimes a “soft chargeback.”

What Businesses Need to Know about MasterCard Reason Codes

Address Verification System (AVS) is a useful fraud prevention tool for merchants.

Does your business receive more than its fair share of chargebacks?

Prevent chargebacks and fraud by implementing CVV.